NG Management HA fails to sync - no response from peer

Check whether port 18221 is open is listening on the managers. port 18221 is the Management redundancy port and starts listening when an appropriate license is installed for Management HA. When the Firewall management daemon starts a file is created in FWDIR/conf called mgmtha.conf. This file contains info about the Managers that are to be syned and looks something like this:

#######################################################################
# Redundant DB set
# ================
# This is an automatically generated file.
# It will be read and overwritten.
# Manual edit of this file might cause an error!
#################################################
(RedundantDB
:index (1)
:list_status (1)
:myself (
:name (win2kvm)
:ipaddr (192.168.0.2)
:sic_name ("cn=cp_mgmt,o=fw1manager..48qsf4")
:management_type (primary)
:operation_status (active)
:primary_send_first_sync (false)
:modification (Advanced)
:get_synchronization (true)
)
)
 

If this file doesn't exist, it is created, however if the file exists but is empty the HA port fails to listen and obviously syncing won't work. To rectify this simply stop the manager and delete the file and restart the manager which re-creates the file.

15/MAY/03

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