I get error on secure client "Tunnel test failed" & "Failed to log onto Policy Server" when using Secure Client Office Mode

I get error on secure client "Tunnel test failed" & "Failed to log onto Policy Server"
when using Secure Client Office Mode

First check you are allowing all the relevant ports (or have left the FW-1 control connections implied rule checked). Click here for a list of ports that may need to be open.

Or if your system was an upgrade/import from 4.1 check the objects_5_0.C file for the following entries in props:

:userc_IKE_NAT (false)
:userc_NAT (false)

Stop the manager and change both of these entries to (true) otherwise UDP encapsulation doesn't work which it must to use office mode.
These settings are set to true by default on a clean install of NG but on old 4.1 configs it was set to false and gets carried over during a confmerge.

Added 25RD FEB 2003

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